Business Process Improvement

We can work with you to diagnose the causes of performance issues in your organization. We do this by providing objective, structured data collection and assessments, performing root-cause problem analyses in key business areas, and structuring appropriate methods to resolve the identified performance problems.

Our performance consulting services Include:

• Use of rapid organizational assessment tools – like our proprietary Business Assessment Tool
• Business process improvement (Quality Systems)
• Quality and efficiency improvements (Lean Six Sigma)
• Organizational change (Change Management)
• Alignment of business strategy with people and process performance, including establishing metrics (HPT and Business Scorecards)
• Internal and external communications, planning, and execution
• Employee engagement and incentive program development/execution

Our performance consulting services deliver results that:

• Help your organization leverage information across work streams and improve task performance
• Redesign processes for improvements in speed, efficiency, and safety
• Reduce costs or remove re-work potential
• Reduce errors and improve consistency
• Ensure compliance to reduce error and total risk exposure regarding safety, quality, or regulatory compliance
• Realign rewards and consequences to improve performance and employee engagement

Check out the types of solutions we will explore with you and our Business Assessment tool.